Let Claude take sushi orders in Instagram DMs
Seven sushi shops share one menu file. Claude Sonnet 4.6 reads Instagram chats and writes kitchen tickets from that file.
Done with
What they did
Meta delivers each Instagram chat to Sonnet 4.6. Staff maintain a single pack covering every branch: dishes, calories, allergens, delivery maps, opening hours, prep windows and current deals. The model walks the guest through a choice, warns on allergens, suggests extras, issues a bank transfer link, then drops a locked ticket into the kitchen plus the owner view. Anything that is not typed text (a photo, a voice note, a phone call, or a request for a human) skips the model.
How it went
Typed order threads mostly finish without staff. Accuracy on those tickets sits around 98 percent. Human takeover is uncommon unless the guest stops typing. Cache serves about 97 percent of the long instruction pack, which trimmed that slice of input spend by about 90 percent.
Worth knowing
Stale allergen rows will be quoted as fact. Caching is why the seven-branch pack is affordable. Without cache, every chat re-reads the whole file.
For a Pattaya restaurant
Beach Road sushi bars already close deals in Instagram. Lock the board into one file and keep pictures plus voice with the counter. Dry-run allergen replies. Ban made-up rolls.
Set it up
- Freeze today's board, allergens, hours, maps and deals in one document.
- Pipe Instagram chat into Sonnet.
- Capture dish, count, address and pickup versus delivery.
- Repeat the ticket aloud in chat and wait for a yes.
- Issue the bank link only after that yes, and only after you have signed off the first few live tickets.
- Route pictures, calls and allergen doubt to the counter.
More accounts of this
Read the original via agentusecases.ai
Source: Builder on r/AI_Agents, Reddit ยท Undated