Privacy Policy
Last updated: 12 August 2026
1. Introduction
iPattaya Directory ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Data Protection Act B.E. 2562 (2019) of Thailand ("PDPA").
2. Data Controller
The data controller for iPattaya Directory is ipattayadirectory.com. For privacy-related inquiries, please contact us at privacy@ipattayadirectory.com.
3. Information We Collect
We may collect the following types of personal data:
- Account information: Name, email address, password (hashed)
- Listing information: Business name, address, phone, website, description
- Lead form data: Name, email, phone, message (with your explicit consent)
- Claim data: Name, email, phone, proof of ownership
- Report data: Reason, details, reporter email (optional)
- Usage data: IP address, browser type, pages visited (via cookies)
4. How We Use Your Data
We use your personal data for the following purposes:
- To provide and maintain our directory services
- To process listing claims and verify ownership
- To forward leads to listing owners (with consent)
- To respond to reports and maintain directory quality
- To send administrative notifications (account, claims, reports)
- To improve our website and user experience
5. Legal Basis for Processing
Under PDPA, we process your personal data based on:
- Consent: When you submit forms, claims, or leads
- Contract: To fulfil our service agreement with you
- Legitimate interest: To maintain directory quality and security
- Legal obligation: To comply with applicable laws
6. Data Sharing
We do not sell your personal data. We may share data with:
- Listing owners (for leads submitted to their listings, with your consent)
- Service providers (hosting, analytics — under data processing agreements)
- Legal authorities (when required by law)
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time.
8. Your Rights
Under PDPA, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- File a complaint with the PDPC
9. Cookies
We use cookies for session management, analytics, and to improve your experience. You can manage cookie preferences through your browser settings.
10. Contact Us
For privacy-related questions or to exercise your rights, contact us at: