Take cafe phone orders during the rush
Invenix's own case for a Wellington CBD cafe serving 300 to 400 guests a day says an AI phone line handled 62 percent of phone orders in 90 days.
Done with
What they did
A Wellington CBD cafe with three baristas and two servers was taking takeaway orders on the phone during 7 to 9 a.m. and noon rush, which stalled the counter. Invenix put a phone agent on the peak windows, loaded the board and prices, wrote pickup estimates, and dropped tickets into the existing POS. A site chatbot handles catering enquiries. SMS confirms the order.
How it went
Invenix's own 90-day case reports 62 percent of phone orders handled by the agent. The page also attributes about $3,800 a month to captured phone orders plus catering follow-ups.
Worth knowing
Vendor case. The cafe is not named on the page. Recheck the board after every change. Do not invent a pastry that is sold out.
For a Pattaya cafe
A Wong Amat cafe that still answers takeaway calls during the morning pour can copy peak-hour phone orders into the POS. Hold catering quotes for a person.
Set it up
- Freeze today's board, prices and pickup windows in one file.
- Connect the public number for peak hours only.
- Drop the ticket into the POS the counter already uses.
- Send an SMS confirm with the pickup window.
- Hand catering quotes to a person.
Source: Invenix AI, Invenix ยท Undated