Book dental chats into the practice calendar
SocialJack's own case for Bright Smile Dental in Bergen County says Conversations AI booked 340 or more appointments in 90 days from website chat, SMS and Google Business messages.
Done with
What they did
Bright Smile Dental was missing rings at lunch, after hours and peak times. SocialJack put Conversations AI on website chat, SMS and Google Business messaging, trained on services, insurance accepted and provider times. Missed calls get an SMS follow-up. The agent checks the live calendar and writes the slot. Clinical questions stay with the desk.
How it went
SocialJack's own 90-day case reports 340 or more appointments booked by the agent, 72 percent of AI chats converting to a confirmed booking, after-hours enquiries making up 28 percent of bookings, and front-desk call volume down 40 percent. The page also attributes over $95K of production to those bookings.
Worth knowing
Vendor numbers. Keep swelling and trauma with a person. Check PDPA before you store chat transcripts.
For a Pattaya dental clinic
A Soi Bukhao dental desk that loses evening chats from visitors can copy calendar writes from website chat and SMS. Do not let the agent quote a clinical plan.
Set it up
- Put visit types, providers and hours in the calendar the desk already uses.
- Connect website chat and SMS to that calendar.
- Allow book, move and cancel only for those slot types.
- Send an SMS follow-up on a missed ring.
- Hand clinical questions to staff with the transcript.
Source: SocialJack / Bright Smile Dental, SocialJack ยท Undated